Privacy Policy

Last modified: January 31, 2022

Welcome to Ourboro.

Ourboro Inc. (“Ourboro”, “we”, “us” or “our”) wants you to be familiar with our privacy practices and for you to understand how we collect, use, transfer, and disclose your personal information. Accordingly, we have prepared this privacy policy (“Policy”) to outline our privacy practices related to the personal information we collect through your use of our website (ourboro.com) (“Website”), your application, registration and use of our property co-ownership services (“Services”), and any other interactions you have with us.

By accessing and interacting with our Website, by applying, registering and using our Services, or otherwise interacting with us, you consent to the collection, use, transfer, and disclosure of your personal information by Ourboro in accordance with the terms of and for the purposes set out in this Policy, as they may be amended from time to time. Before you provide us with any sensitive personal information (i.e. sensitive financial information), we will request and you must provide your express consent to our collection, use, transfer, and disclosure of such personal information as described in this Policy.

Please review this Policy periodically.

SUMMARY OF PRIVACY POLICY

We may collect the following personal information when you:

• Access or interact with our Website: how you arrived on our website, the pages you visit, the duration of your stay on our site, your specific website interactions, the general region in which you are accessing our site, the platform and hardware you are using to browse or interact with our website.
• Apply for, register with, and use our Services: the information you share via our various forms on the site, the length of time it takes you to complete our applications, any information you provide on the forms, even if you do no submit said form.

We use Cookies, other similar tracking technologies, collect Website usage information, including Internet Protocol address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We may use your personal information for the following purposes:

• To provide you with our Website and Services;
• To provide you with support and handle inquiries;
• To improve the quality and functionality of the Website and Services;
• For statistical purposes;
• If you choose, to present you with relevant content, marketing materials and advertisements, by analyzing your interests from how you use our Website;
• If you choose, to communicate with you about our Services, including updates or newsletters;
• To conduct surveys and market research;
• To ensure that our Website and Services remain functioning and secure;
• To investigate, prevent or act on any illegal activities or violations of our Terms of Service; and
• To comply with any applicable law and assist law enforcement agencies as required.

We may share your personal information with the following parties:

• Individuals or organizations who are our investors, advisers or consultants;
• The following advertising, marketing and analytics service providers:
  • Segment
  • Hotjar
  • Mixpanel
  • Vero
  • Tableau
• Mortgage lenders and mortgage brokers including, but not limited to Community Trust, EQBank, 8Twelve Mortgages, for the purpose of helping you secure a mortgage that will be required in the purchase of a home;
• Real estate companies including, but not limited to Bosley Real Estate, for the purpose of assigning you a real estate agent that will assist you with the search and selection of your home;
• To a third party in the event of a change of ownership, or a grant of a security interest in, all or part of Ourboro;
• Maintenance services including, but not limited to Caboodl
• Other service providers, including individuals or organizations who are, or may be, involved in maintaining, reviewing and developing our systems, procedures and infrastructure including testing or upgrading our computer systems, provide email solutions, scheduling or hosting services.

You have the following choices with respect to your personal information:

• We will request your opt-in for the use of cookies and similar tracking technologies on our website. You may opt-out or disable cookies and other tracking technologies thereafter through the settings in your browser.
• You may sign up for our mailing list in order to receive promotional and other materials that may be of interest to you. If you no longer wish to receive marketing e-mails from us, you may choose to unsubscribe at any time by clicking on the “unsubscribe” link in our emails or by contacting us at info@ourboro.com
• You may contact us to opt out of the use or sharing of your personal information, including for marketing or advertising purposes.
• We use Google Analytics on our Website. You may control your advertising preferences or opt-out of certain Google advertising products (i.e. the Google Analytics cookies) by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences.

Contact Us

For more information on our Policy, our privacy practices, or to obtain access to or correction of your personal information, please contact us at info@ourboro.com or at:

786 King Street West Toronto, Ontario M5V 1N6, Canada

FULL VERSION OF PRIVACY POLICY

1. CONSENT

As required by applicable law, Ourboro will obtain your consent before, or when, we collect, use, transfer and/or disclose your personal information. By accessing and interacting with our Website, by applying, registering and using our Services, or otherwise interacting with us, you consent to the collection, use, transfer, and disclosure of your personal information by Ourboro in accordance with the terms of and for the purposes set out in this Policy, as they may be amended from time to time. Before you provide us with any sensitive personal information (i.e. sensitive financial information), we will request and you must provide your express consent to our collection, use, transfer, and disclosure of such personal information as described in this Policy. Otherwise, Ourboro will obtain your express consent (by verbal, written or electronic agreement) to collect, use, transfer or disclose your personal information for any new and additional purpose.

At any time, subject to contractual and legal restrictions, you may withdraw or change your consent to our use of your personal information, or notify us if you do not wish us to use your personal information for any purpose other than for the purposes specifically identified when you provided it to us.

It should be noted that in certain circumstances, our Website and Services can only be offered if you provide us with personal information. If you choose not to provide us with the required personal information, we may not be able to offer you certain features on our Website or our Services. We will inform you of the consequences of the withdrawal of consent, if applicable.

Under certain exceptional circumstances, Ourboro may have a legal duty or right to collect, use or disclose your personal information without your knowledge or consent. In accordance with applicable laws, we will not disclose your personal information without your consent, except where your information is required to be disclosed: (i) for the purposes of completing a business transaction, such as a sale of our business, merger, amalgamation or similar transaction; (ii) for law enforcement purposes; (iii) for the purpose of complying with a legal requirement; (iv) where information is public as permitted by law; (v) where it is reasonable for the purposes of investigating a breach of an agreement, or actual or suspected illegal activity; or (vi) where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain.

Where required or permitted to disclose personal information without consent, we will not disclose more information than is required.

2. TYPES OF PERSONAL INFORMATION WE COLLECT, HOW WE COLLECT IT, AND WHY

Personal information means any information about an identifiable individual, which means any information that relates to you and identifies you personally, either alone or in combination with other information. Ourboro may collect various types of personal information, as outlined below:

1. Information when you access or interact with our Website
   • Information you provide to us:

We may collect your personal information when you fill out forms on our Website, sign up to receive newsletters, or interact with our “Get An Estimate” feature. Such personal information may include your first and last name, your email address, and other demographic and financial information (i.e. amount of money saved for down-payment; approximate household income; whether you are a Canadian citizen or a permanent resident).

Once you have completed the “Get An Estimate” feature, if you are interested in receiving your estimate, we will ask you to create an account by providing your email address and choosing a password.

• Automatically collected information:

We collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website and Services. Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

1. Information when you apply for, register with, and use our Services:
   • Application and Onboarding Process:

We collect information about your desired property that includes desired built form, location, maximum purchase price, whether you are a first time homebuyer, current living situation, condition of home that you are interested in, desired length of time you expect to stay in the home, your buying timeline and where you are in the home buying journey.

We collect personal information including address, contact information, date of birth, citizenship or residency status.

We collect financial information that includes total savings for down payment and closing costs, approximate pre-tax income, employment status, length of employment and your profession. If you are purchasing a home with a partner, we collect the same information for them as well. We also collect information as to whether you’ve previously been approved for a mortgage, your estimated monthly debt payments and your estimated credit score.

We may also collection information related to your real estate agent, if you are already working with one.

• We collect such information in order to qualify you for our Services and to facilitate your purchase of a property. We also use this information to determine additional supports or programs we may offer you once you are living in your home.

1. Information collected when you otherwise interact with us.
   • We may collect personal information from you through other online and offline interactions, such as through telephone calls, in-person meetings or emails. We will use such personal information in order to respond to your inquiries and/or the reason you contacted us.

We collect your personal information in order to provide you with our Website and Services; to provide you with support and handle inquiries; to improve the quality and functionality of the Website and Services; for statistical purposes; [if you choose, to present you with relevant content, marketing materials and advertisements, by analyzing your interests from how you use our Website and Services]; if you choose, to communicate with you about our Services, including updates or newsletters; to conduct surveys and market research; to ensure that our Website and Services remain functioning and secure; to investigate, prevent or act on any illegal activities or violations of our Terms of Service; and to comply with any applicable law and assist law enforcement agencies as required.

[This Policy does not cover anonymized aggregated information from which the identity of an individual cannot be determined. By using our Website and Services, you consent to the use of your personal information to generate de-identified and/or aggregated data that cannot be linked to you or used to identify you. Ourboro reserves the right to take your personal information and render it non-identifiable (de-identify, anonymize, and aggregate), following which we may use this anonymized and aggregated information for the following purposes: Annual reports and other public facing reporting or marketing about our Services

We may also use statistical or aggregated information about our Websites’ use and share, publish, post, disseminate, transmit or otherwise communicate or make available such information, to business partners, affiliates and other third parties, at our sole discretion.

Ourboro does not otherwise sell, trade, barter, exchange or disclose for consideration any personal information we have obtained.

3. SHARING OF YOUR PERSONAL INFORMATION

Ourboro may disclose your personal information to the following parties:

• Individuals or organizations who are our advisers or consultants;
• The following advertising, marketing and analytics service providers:
  • Segment
  • Hotjar
  • Google Analytics
• Mortgage lenders and mortgage brokers including, but not limited to Community Trust, EQBank, 8Twelve Mortgages, for the purpose of helping you secure a mortgage that will be required in the purchase of a home;

Real estate companies including, but not limited to Bosley Real Estate, for the purpose of assigning you a real estate agent that will assist you with the search and selection of your home;

• To a third party in the event of a change of ownership, or a grant of a security interest in, all or part of Ourboro;
• Other service providers, including individuals or organizations who are, or may be, involved in maintaining, reviewing and developing our systems, procedures and infrastructure including testing or upgrading our computer systems, provide email solutions, or hosting services.

4. STORAGE, CROSS-BORDER TRANSFER AND SAFEGUARDING YOUR PERSONAL INFORMATION

We take precautions in an effort to protect your information. When you submit personal information via our Website or during the provision of Services, we have implemented standard physical, technical and organizational security procedures and practices appropriate to the nature of the information in an effort to protect such information from unauthorized access, destruction, use, modification, or disclosure.

We further protect personal information by restricting access to it to those employees that require access to the information in order to provide our Website and Services.

Please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Personal Information is stored on Google Cloud (cloud-hosting service) located on their northamerica-northeast2(Toronto) server.

Ourboro may transfer personal information to a service provider which is located outside of Canada where privacy laws may offer different levels of protection from those in Canada. Your personal information may also be subject to access by and disclosure to law enforcement agencies under the applicable foreign legislation.

5. RETENTION OF YOUR PERSONAL INFORMATION

We keep your personal information only as long as necessary to fulfill the purpose for which it was collected and to meet our legal and contractual obligations. The length of time we retain information varies, depending on the purpose for which it was collected and the nature of the information. This period may extend beyond the end of your relationship with us but it will be only for so long as it is necessary for us to have sufficient information to respond to any issues that may arise at a later date.

We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to conclude that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes. We will take due care when destroying personal information so as to prevent unauthorized access to the information.

6. MANAGING YOUR PERSONAL INFORMATION

• Ourboro permits the reasonable right of access to your personal information. Upon written request and authentication of identity, we will provide you with access to your personal information under our control, subject to any legal requirements and applicable exceptions to the right of access. Where an access request is refused, we will notify you in writing and provide our rationale for refusal along with a list of next steps available to you.
• If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third party service providers to whom the information has been disclosed.

Depending on your use of our Apps and Services, you may have the following choices:

• Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser. While doing so may negatively affect your experience with the use of our Website and Services, it will not prevent us from transacting with you.
• Marketing e-mails. You may sign up for our mailing list in order to receive promotional and other materials that may be of interest to you. If you no longer wish to receive marketing e-mails from us, you may choose to unsubscribe at any time by clicking on the “unsubscribe” link in our emails or by contacting us at info@ourboro.com.
• Opt-Outs. You may contact us to opt out of the use or sharing of your personal information, including for marketing or advertising purposes.

7. LEGAL DISCLAIMER

We may provide links to, or automatically produce search results for, third-party websites or resources, including our social media pages (Facebook, Twitter, Instagram and LinkedIn), or third-party information referencing or linking to third-party websites or resources. Ourboro has no control over such third-party websites and resources, and you acknowledge and agree that Ourboro is not responsible for the content or information contained therein. When you follow such a link, you are no longer protected by our Policy, and we encourage you to read the privacy statements or other disclaimers of such other parties. Ourboro is not responsible for the privacy or security practices or the content of external websites, services or products.

Ourboro’s website uses YouTube’s API services in connection with embedding video thumbnail images and descriptions provided by YouTube LLC (“YouTube”). As such, you acknowledge and agree that by accessing the videos linked through the embedded video thumbnail images and descriptions, you are also bound by YouTube’s Terms of Service and Google’s Privacy Policy. Using YouTube’s offering requires a connection to be established to YouTube’s servers in the United States. During this process, certain information is transmitted to YouTube. We do not control the collection, storage or use of any of your information by YouTube and do not have access to any information collected. You should review Google’s and YouTube’s Privacy Policies carefully before you use any YouTube features. Further information about how your data are collected and used by YouTube and your rights in relation to this can be found in Google/YouTube’s privacy policy at https://policies.google.com/privacy?hl=en-GB.

8. CHILDREN

In order to use our Services, you must apply and register with us. You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if higher than 18) to register for our Services. Accordingly, Ourboro does not knowingly permit persons under the age of 18 (or age of legal majority) to register for use of our Services, and does not knowingly collect or solicit personal information of such individuals.

9. HOW TO CONTACT US FOR QUESTIONS, COMMENTS OR COMPLAINTS

Ourboro seeks to respond in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our Policy and procedures.

Please contact Eyal Rosenblum by emailing us at eyal@ourboro.com or at:

786 King Street West Toronto, Ontario M5V 1N6, Canada

Please note that if we are unable to resolve your privacy concerns, you may have the right to complain to the Office of the Privacy Commissioner of Canada or the appropriate provincial Information and Privacy Commissioner.